This Privacy Policy explains how TolHouse collects, uses, and protects information you provide when using TolHouse websites, Membership forms, event pages, and Member-facing digital services.
1. Information We Collect
We may collect information you voluntarily submit, including your name, email address, phone number, mailing address, date of birth, professional details, and other information provided during Membership applications or contact inquiries.
We may also collect transaction and booking information, including event registrations, reservation details, and payment-related metadata processed by third-party payment providers.
When Members use Member-facing tools, we may collect account, device, notification, and usage information needed to operate those features.
2. How We Use Information
TolHouse uses information to operate the website, review Membership applications, process bookings and payments, respond to inquiries, communicate with applicants or Members, and improve the experience of our services.
We may also use information for internal analytics, fraud prevention, operational support, and customer service.
3. Sharing of Information
We may share information with trusted service providers that help us run the business, such as payment processors, hosting providers, email tools, analytics providers, or booking platforms.
We may also disclose information if required by law or if reasonably necessary to protect TolHouse, its Members, guests, staff, or systems.
TolHouse does not sell your personal information.
4. Payments
Payment details are processed through third-party providers. TolHouse does not store full payment card data on its own servers.
5. Data Retention
We retain information for as long as reasonably necessary to operate services, manage Membership records, comply with legal requirements, resolve disputes, and protect the business.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information, but no system can guarantee absolute security.
7. Your Choices
You may contact us to request updates or corrections to information you have submitted. Some information may need to be retained for legal, operational, or recordkeeping reasons.
You may also opt out of certain communications by following unsubscribe instructions where available.
8. Third-Party Links
TolHouse websites may link to third-party services such as external event booking pages. We are not responsible for the privacy practices of third-party websites or platforms.
9. Changes to This Policy
TolHouse may update this Privacy Policy from time to time. When changes are posted, the updated version becomes effective on the date shown above.